Terms
Last updated: January 2026
Terms
PScalent ("PScalent", "we", "us" or "our") respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how PScalent collects, uses, stores, protects and, where applicable, shares personal information when you visit our website at pscalent.com, submit an enquiry, book a discovery call, communicate with us, request information about our services or otherwise interact with us through our website and business channels.
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires us to obtain your consent for a particular processing activity, we will obtain such consent before carrying out that activity.
1. About PScalent
PScalent is an HR and people advisory business providing services including talent acquisition, HR operations, HR compliance, culture and engagement, learning and development, organisational development, leadership hiring and CHRO-as-a-Service.
Where PScalent provides HR services to a client and processes personal information on behalf of that client, the processing of such information may be governed by a separate agreement, data processing agreement or other contractual arrangement between PScalent and the client.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact PScalent, submit an enquiry, request information, book a discovery call, communicate with our team or otherwise interact with our services.
This information may include your name, email address, telephone number, company name, designation, business information, hiring requirements, HR requirements and any other information that you choose to provide in your communication with us.
We may also collect certain technical and usage information automatically when you visit our website. This may include your IP address, browser type, device type, operating system, pages visited, referring website, date and time of access, general website interaction information and other information generated through cookies, analytics tools or similar technologies.
We do not intentionally request sensitive personal information through our general website enquiry forms. If you choose to provide information of a sensitive or confidential nature, you should do so only through an appropriate and secure channel where specifically requested by PScalent.
3. How We Use Personal Information
PScalent may use the personal information we collect to respond to enquiries, communicate with prospective and existing clients, understand your organisation's requirements, schedule and manage discovery calls, prepare proposals, provide information about our services and establish or manage business relationships.
We may also use information to operate, maintain and improve our website and services, understand website usage and performance, improve our communications and customer experience, maintain the security and integrity of our systems, prevent fraud or misuse, comply with applicable legal and regulatory obligations and establish, exercise or defend our legal rights.
Where you have provided your contact information for business purposes, we may also use it to send relevant business communications, service updates, insights or information about PScalent's services, subject to applicable law. You may opt out of marketing communications at any time.
4. Legal Basis and Consent
PScalent will process personal information in accordance with applicable data protection and privacy laws. Where consent is required, we will seek your consent before processing your personal information for the relevant purpose.
Where permitted by applicable law, we may process personal information where it is necessary to respond to a request made by you, provide a service you have requested, perform or take steps in relation to a business arrangement, comply with a legal obligation, protect our legitimate interests or exercise or defend legal rights.
Where processing is based on consent, you may withdraw your consent in accordance with applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.
5. Discovery Calls and Business Enquiries
If you submit an enquiry or book a discovery call with PScalent, we may use the information you provide to contact you, understand your organisation's requirements, discuss our services, prepare relevant proposals or recommendations and follow up regarding the services or information you have requested.
Information provided during a discovery call or business enquiry may be retained as part of our normal business records, subject to applicable law and our data retention practices.
You should avoid submitting confidential, highly sensitive or proprietary information through a general website form unless specifically requested by PScalent.
6. Cookies and Similar Technologies
PScalent may use cookies and similar technologies to operate our website, remember preferences, understand website traffic, analyse website performance and improve the user experience.
Cookies may also be used by certain third-party services integrated into our website, such as analytics, scheduling, communication or marketing platforms.
Where required by applicable law, we will provide appropriate notice and choices regarding non-essential cookies. You may also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of parts of the website.
7. Sharing of Personal Information
PScalent does not sell your personal information.
We may share personal information with trusted third-party service providers where reasonably necessary to operate our business and website. These providers may include website hosting providers, CRM platforms, email and communication providers, calendar and meeting-booking platforms, analytics providers, technology and IT service providers, security providers and professional advisers such as legal, accounting or consulting professionals.
We may also disclose personal information where required to do so by applicable law, regulation, court order, governmental authority or other lawful process, or where reasonably necessary to protect the rights, property, safety or security of PScalent, our clients, employees, users or other parties.
Where third parties process personal information on our behalf, PScalent will take reasonable steps to ensure that such information is processed only for authorised purposes and is subject to appropriate confidentiality and security safeguards.
8. Client and Workforce Data
As part of its HR and people services, PScalent may process personal information relating to employees, candidates, contractors or other members of a client's workforce.
Where PScalent processes such information on behalf of a client, the relevant client may determine the purposes and means of processing, and PScalent may act as a service provider or processor on behalf of that client, depending on the nature of the engagement and applicable law.
The collection, processing, retention, disclosure and protection of such information will be governed by the applicable client agreement, data processing terms and applicable privacy and data protection laws.
This Privacy Policy primarily governs personal information collected directly by PScalent through its website and general business interactions and does not replace any separate contractual privacy or data-processing obligations agreed with a client.
9. Data Security
PScalent takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
The measures we use may include appropriate access controls, restricted access to information, secure technology infrastructure, authentication measures and other safeguards appropriate to the nature of the information and the risks involved.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.
If PScalent becomes aware of a personal data breach that requires notification under applicable law, we will take the actions required by the applicable legal and regulatory framework.
10. Data Retention
PScalent retains personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business purposes, to fulfil contractual obligations, to comply with applicable legal and regulatory requirements, to resolve disputes or to establish, exercise or defend legal rights.
The specific retention period may vary depending on the type of information, the reason it was collected, the nature of the business relationship and applicable legal requirements.
When personal information is no longer required, PScalent will take reasonable steps to delete, anonymise or securely dispose of the information, subject to any legal, contractual or legitimate business requirement to retain it.
11. Your Rights
Subject to applicable law, you may have certain rights in relation to your personal information, including the right to request information regarding the processing of your personal information, request access to personal information held by us, request correction of inaccurate or incomplete information, request deletion of personal information where legally applicable, withdraw consent where processing is based on consent and raise a concern or complaint regarding our processing of your personal information.
To exercise an applicable right or make a privacy-related request, you may contact us at lakshmi@pscalent.com.
For security reasons, we may need to verify your identity before responding to certain requests. We will respond to valid requests within the time period required under applicable law.
12. Marketing Communications
Where permitted by applicable law, PScalent may send you relevant business communications, including information about our services, insights, events, updates or other professional content.
You may opt out of receiving marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us at lakshmi@pscalent.com.
Opting out of marketing communications will not prevent us from sending essential communications relating to an existing business relationship, service or transaction where such communication is necessary.
13. Third-Party Websites and Services
Our website may contain links to websites, platforms or services operated by third parties. These links may include scheduling tools, social media platforms, professional networks or other external services.
PScalent does not control the privacy practices, security, content or policies of third-party websites. Your interaction with a third-party website or service will be governed by that third party's own terms and privacy policy.
We encourage you to review the relevant privacy policies before providing personal information to third-party websites or services.
14. International Data Transfers
Certain technology, hosting, communication, analytics or other service providers used by PScalent may process information from locations outside India.
Where personal information is transferred or processed outside India, PScalent will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or other safeguards.
15. Children\'s Privacy
Our website and services are intended primarily for businesses, founders, professionals, employees, candidates and other working-age individuals.
PScalent does not knowingly seek to collect personal information from children through this website. If you believe that a child has provided personal information to us without appropriate consent, please contact us at lakshmi@pscalent.com so that we can take appropriate action.
16. Changes to This Privacy Policy
PScalent may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements or regulatory developments.
Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to remain informed about how we handle personal information.
We will make reasonable efforts to review and respond to privacy-related concerns in accordance with applicable law.
This Privacy Policy is intended to govern personal information collected through the PScalent website and general business interactions. Additional terms may apply to personal information processed by PScalent as part of a client engagement